24-Hours: ‘911 Dispatcher – A Day in the Life’ Episode from South Metro Fire Rescue PIO

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Spend a day with MetCom Dispatcher Sara Shover as she answers 911 calls, provides information to crews over the radio, provides a behind the scenes tour and lives out a typical day at South Metro Fire Rescue’s 911 Communications Center.

MetCom is a secondary public safety answering point (PSAP) handling fire and medical dispatching for approximately 1,600 square miles of Adams, Arapahoe, Douglas and Jefferson Counties in the south Metro Denver, Colorado area. The crew of dispatchers provide service to South Metro, Bennett, Byers, Deer Trail, Sable Altura, Strasburg and West Douglas County Fire Districts.

There are 3 shifts of 7 personnel who work 24-hour shifts. For employment information please visit www.southmetro.org




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Dispatcher Sara Shover shows the console at South Metro Fire Rescue's 911 Communications Center
Dispatcher Sara Shover shows the console at South Metro Fire Rescue’s 911 Communications Center.
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